In a recent report by Nexer, titled “Connected Enterprise: Building the Bionic Business,” the company revealed that 8 percent of manufacturing executives would like to implement more technology, but 15 percent fear their employees will not accept new technology.
The importance of employee buy-in for the success of digital transformation
With only 24 percent of manufacturing workers responding positively to new technologies and 40 percent appreciating the benefits, Nexter’s research shows that a lack of communication and training prior to implementation could be the reason for such negative responses.
“Only when used correctly and consistently can digital solutions make a noticeable difference to business operations and results. While it is important to get the C-suite on board to secure funding for exciting new technology, it is equally important that those who use the technology on a daily basis are convinced of its benefits. “Said Colin Crow, managing director of Nexer.
According to a study by Nexer, only 24 percent of manufacturing companies said that their employees find it easy to learn new technologies. 49 percent say that many of their employees have difficulties.
“To get the best return on investment, companies should always adopt a collaborative approach, explaining why new digital technologies are to employees and providing as much support as they need to be comfortable with them,” added Crow.
“It’s important to remember that while digital transformation makes businesses more profitable, improves customer experiences, and enables them to keep up with the competition, it should also always improve the employee experience. If new technology does not end up making people’s daily tasks easier or more efficient – given appropriate training – then it is not the right technology for that company and is unlikely to be successful in the long run, ”concluded Crow.
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